Shipment & Delivery Policy
* Orders are packed and shipped Monday – Friday only. Orders placed on Saturday and Sunday and selected holidays are processed on the next business day.
* We will ship the goods out within 7 working days after all the payments is cleared.
* We ship goods via local express by Best Express courier services. When your parcel is sent out, you will get the information via email.
* If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed until all information are verified by the buyer.
* The delivery may be delayed or undelivered hamper(s) due to:
- i) Recipient not at the delivery address given during the time of delivery
- ii) Wrong address provided
- iii) Unable to contact the recipient during the time of delivery
* There will be a 50% surcharge for any cancellation of confirm order. We refuse cancellation if hamper had sent out.
* We reserve the right to substitute any item that is equivalent or other item depending on stock availability without prior notice.
* No guarantee of prompt delivery if order made a week before the festival.
* Undelivered hamper(s) will be sent to the buyer.